Credit Cards

Now More Secured with Micro Chip

  • It's all about a digitally encrypted micro chip. Much more secure than the standard magnetic strip, it makes sure your information cannot be secretly copied in a transaction.
  • This super secure feature is now added to BOC Credit Cards
  • Merchants can also provide their customers this superior security by signing up for BOC chip enabled POS terminals.

 

BOC Credit Card

BOC credit card is a convenient way of paying for purchasing goods and obtaining services. BOC offers a selection of credit cards which are designed to pay for goods and services in shops or online. You also can use credit cards for cash withdrawals from ATMs. Bank of Ceylon is the pioneer of introducing a credit card under international brand name “VISA”. Now we are celebrating the “25th Anniversary” of the BOC Card Centre. BOC credit cards are more secured with Micro Chip. It’s all about a digitally encrypted micro chip. Much more secure than the standard magnetic strip, it makes sure your information cannot be secretly copied in a transaction. This super feature is now added to BOC Credit Cards. Merchants can also provide their customers this superior security by signing up for BOC chip enabled POS terminals.

For Whom

  • Over 18 years of age
  • Minimum monthly income Rs.15,000/-

 

Associated Benefits

  • Interest free credit period - 

You can enjoy interest free credit period of minimum 22 days and maximum 52 days.

  • Seasonal discounts and offers
  • Limit enhancement for emergency situations

ex: hospitalization

  • 50% cash advance in an emergency

Withdrawals to be made at ATMs and the total cash advance should not exceed 50% of the given credit limit.

  • Supplementary cards for a low limit

An additional card can be obtained for a lower limit for the following purposes.

-For online purchases

-For loved ones

  • 24 hours customer service centre via our call centre (011-2204444)
  • Easy settlement plan

Facilitates you to pay the transaction value of the products/services purchased in equal installm

 

Settlement of Credit Card Outstanding Payments can be made through,

  • Internet Banking
  • Mobile Banking – Paymate
  • ATM machines
  • Standing order from your BOC current or savings account
  • Island wide BOC branch network

 

You can pay 5% of the total outstanding and keep the card in regular status.

You can pay the outstanding of the credit card in full or part thereof, but not less than 5% of the outstanding balance.

If you fail to settle the minimum amount of 5% of the outstanding amount on or before the due date a penalty of Rs. 750/- would be charged.

The remaining balance would be subjected to the prevailing interest rate.

If you fail to settle the account within 30 days from the due date, card will be blocked and cannot be used.

After 90 days the cardholder will be reported to CRIB as a defaulted borrower.

 

  • Insurance Cover

 

Life Insurance Cover/Permanent Disability Cover

For International Classic - Upto Rs. 50,000/=

For International Gold - Upto Rs. 100,000/=

For Titanium - Upto Rs. 100,000/=

For Platinum - Upto Rs. 100,000/=

Travel Insurance

For Platinum Card

Personal Accident Cover – Upto USD 250,000

Medical Insurance Cover – Upto USD 100,000

Dental Expenses – Upto USD 250

Repatriation of mortal remains – Upto USD 6,000/-

Loss of baggage – Upto USD 1,000

Loss of Passport – Upto USD 250

 

 

Regular income earners

  • Duly completed application form
  • National Identity Card/ valid Passport / Driving license
  • Proof of Salary / income
  • Utility bill to confirm residential address

 

Self Employed

  • Duly completed application form
  • National Identity Card/ valid Passport / Driving license
  • Copy of Business Registration
  • Tax receipts (if available)
  • Utility bill to confirm residential address

 

Corporate executives (indemnified by the respective corporate)

  • Duly completed application form
  • Copy of National Identity Card/ valid Passport / Driving license (Note : Documents should be certified by the secretary)
  • Request letter from the company to issue a credit cards to the applicants
  • Board Resolution
  • Indemnity
  • Set off
  • Form 20
  • Certified copy of the certificate of incorporation

 

Any segment backed by cash securities

  • Duly completed application form
  • Copy of National Identity Card/ valid Passport / Driving license
  • Letter of Setoff

 

TYPE OF CARD

SPECIAL FEATURES

CREDIT LIMIT

FOR WHOM

CHARGES

BOC Visa Platinum Credit Card            

  • Travel Accident Insurance cover up to USD 250,000 *
  • Medical Insurance Cover up to USD 100,000 *
  • Concierge Service (i.e travel assistance, pre-trip assistance, business services assistance etc.)

*conditions apply

Rs.250,000/- & above

For high net worth customers

Joining Fee- Rs.1500 Annual Fee- Rs.3000

BOC Master Titanium Card

  • Free life insurance or permanent disability cover 100,000/=

Rs. 25,000 & above

For high net worth customers

Joining Fee- Rs.1500 Annual Fee- Rs.2000

BOC Visa Gold Card

BOC Master Gold Card

  • Free life insurance or permanent disability cover 100,000/=

Rs. 50,000 & above

For regular income earners

Joining Fee- Rs.1500 Annual Fee- Rs.2000

BOC Visa Classic Card

Master Standard Card

  • Free life insurance or permanent disability cover Rs 50,000/=

Rs.25000- Rs.50000

For regular income earners

Joining Fee- Rs.1000 Annual Fee- Rs.1000  

Special Cards 

BOC FLEXI CARD

What you need

  • Fixed Deposit minimum of Rs. 100,000/- for a term of minimum 3 years

Benefits of BOC FlexiCard

  • Use up to 90% of Fixed Deposit value
  • Can obtain the card within 3 hours
  • Supplementary card for your loved ones on request
  • Low interest rate (1% per month)
  • No cash advance fee
  • Nominal joining and annual fee
  • Use at BOC approved Merchant Outlets and BOC ATMs island wide

90% of Fixed Deposit value

 

Joining Fee- Rs.200 Annual Fee- Rs.200

Government Payment Card

The Government Payment Card has been introduced   to make sundry purchases giving away the requirement of holding cash stocks in government institutions

 

 

 

 

Joining Fee & Annual Fee 

Types of Cards

Joining Fees (Rs.)

Annual Fees (Rs.)

Primary

Supplementary

Primary

Supplementary

Platinum

1500

1200

3000

1500

Titanium

1500

1200

2000

750

Gold

1500

1200

2000

750

Classic

1000

750

1000

500

 

Other Charges

 

Temporary limit enhancement Rs. 1,000

Overseas courier charges Rs. 1,500

Permanent limit enhancement Rs. 500

Retrieval of merchant copy request Rs. 500

Card reactivation fee for block cards Rs. 500

 

Late Payment Fee Rs. 750

Confirmation letters for Embassies Rs. 1,000

Over limit fee Rs. 600

Issue of duplicate statement Rs. 100

Interest rate 2% p.m from the due date

Interest on cash advance 2% p.m from the withdrawn date

CRIB inquiry charges Rs. 500

Cash advance fee 3.5% (minimum Rs. 300/-)

Lost card replacement fee Rs. 500

Pin re-issue fee Rs. 250

 

How Should You Use Your Card Securely

The importance of protecting your credit card information is even more essential now, with the introduction of online shopping and various other methods of payments. As such, it’s wise to be proactive in preventing card frauds happening to you. Furthermore, the responsibility always lies with credit card holders to safeguard their credit cards. Here is a list of important "do’s and don’ts" to safeguard your credit card.

 

Do’s

  • Place your signature in the reverse of the card in the space provided.
  • Keep your card number confidential
  • Ensure that your transaction is processed in your presence every time you make a purchase.
  • Check your card when it is returned to you by the cashier to ensure that it is yours and that it has not been tampered with.
  • Retain your receipts so that you can check them against your statement.
  • Inform us immediately if suspected transactions are appearing in your statement or received a sms for a transaction which you have not done.
  • Keep your statements in a safe place as it contains sensitive information.
  • Inform the card center if you are travelling overseas and intend to use the card.
  • Notify us of any change of the address or the contact numbers to receive your statements and sms alerts correctly.
  • inform us immediately if your card is stolen or lost
  • The cardholder shall exercise all possible care to ensure the safety of the card and keep the PIN strictly confidential.
  • In order to safeguard the transactions, cardholder can register for free SMS alert service to receive transactions alert to your mobile phone number.

Don’ts

  • Do not disclose the PIN no, CVV no and the expiry date to any third party.

 

Other Important Facts

  • The card must be signed by the cardholder immediately on receipt of the same.
  • Once you receive the card, call 0112204444 to activate the card.
  • The rate of interest will be varied from time to time at the discretion of the bank.
  • Cardholder can withdraw cash from ATMs by using the card in combination with the PIN.
  • The bank shares the credit information with the Credit Information Bureau and other regulators as per the prevailing rules and regulations.
  • If the statements are not received, please inform the Card Centre.
  • An over limit fee is charged if your account balance exceeds your credit limit at any time.
  • Stamp duty will be 2.5% of the transaction value (only for International transactions)

What is the minimum requirement to obtain a BOC Credit card?

  • Anyone who is above 18 years of age and having a net income Rs. 15,000/- minimum per month.

 

Can I use my BOC Credit Card as soon as I receive it?

  • You have to get your card activated by contacting us on the phone number given at the back of your card.

 

Why should I have a PIN for the credit card?

  • For cash withdrawals through ATMs
  • When the credit card being used overseas, some countries need the PIN to process credit card transactions.

 

Can I change my PIN?

  • You can change your PIN from any BOC ATM. We always advice you to do so.

 

Am I automatically receiving a new BOC Credit Card before it expired?

  • You will receive a new Credit Card within 30 days of the expiry date.

 

Where can I use my BOC Credit Card?

  • At any Point of Sale (POS) where merchant accepts Visa / MasterCard/Amex
  • For online purchases
  • At ATMs for cash withdrawals (locally or internationally)

 

Can I use my BOC Credit Card at POS machines belongs to other banks?
What is the CVV number and what is the purpose of it?

  • CVV is the 3 digit number printed on the reverse of your credit card
  • CVV is useful for online purchases

 

How can I check my credit card account balance?

  • Obtain internet banking (e-banking) facility from Bank of Ceylon and view the balance of the card account online. Request for same via any BOC ATM or Call us on the number provided at the back of your credit card.

 

How can I increase or decrease my credit limit?

  • Submit the request together with latest income statements to the Credit Card Issuing Department.

 

How can I close my BOC Credit Card account?

  • Hand over a written request to one of our branches or posted to us together with the card punched or broken to two parts.

 

How do I change my personal details?

  • Submit a duly signed letter with details of changes.

 

How can I get my BOC Credit Card Statements?

  • Monthly statement will be delivered via the post or e-mail.

 

What is the advantage of SMS alerts?

  • You can provide us your mobile number to receive SMS alerts for every transaction, which allows you to verify the genuineness of the transactions.

 

What should I do if my credit card is lost or stolen?

  • You should immediately report this to the Card Centre or Call Centre.
  • Make a record of your credit card numbers and telephone numbers for reporting lost or stolen cards. Keep that list in a safe place.

 

What should I do if I suspect there has been a fraudulent activity on my Credit Card?

  • Call immediately our Call Centre number provided on the reverse of your credit card and inform us of the suspected transaction on your credit card.

 

How do I set up a standing order to pay my Credit Card account?

  • You can visit any of our branches and open an account (if not an account holder of BOC). Thereafter you can submit a Standing Order request to set up a standing order facility for your account.

 

What do I do if my BOC Credit Card is damaged?

  • Inform our Call Centre using the number provided at the reverse of your credit card or Issuing Department and make a request for a replacement Credit Card

 

Can I use my BOC Credit Card overseas?

  • Yes. You can use your BOC credit card at any payment point which accepts Visa and MasterCard as payment networks.

 

Can I use my BOC Credit Card at any ATM to withdraw cash?

  • Yes. You can use your BOC credit card at any ATM which accepts Visa & MasterCard to withdraw cash

 

If I suspect someone has stolen my password or used it to make a fraudulent purchase, what should I do?

  • You should immediately inform to our Call Centre via the number provided at the reverse of your Credit Card and change the password.

For more details, please contact,

24 hour customer service hotline - 011 2204444

Card Issuing - 011 2205636 / 011 2205637 / 011 2205640

Balance Inquiry / Card Activation - 011 2204444

Pin Inquiry - 011 220 5644

Billing Inquiry - 011 2204760 – 62

Lost card activation - 011 2205645

Address/mobile no change - 011 2205645

Card Renewal - 011 2205645

Limit Enhancement - 011 2205638

 

Disputes/Complaints/Grievances on Card Payments

Click here for more details

Credit Card Dispute Policy Document

 

Downloads

Download Credit Card Application

Visa Electron Debit Card Application

TARIFF details

CREDIT CARD interest calculation document 

Rights, Obligations and Liabilities of Supplementary Cardholder 

Terms and conditions of governing the use of BOC Credit Cards